Shipping & Returns
SHIPPING
For deliveries in Switzerland shipping costs are CHF 7 (economy) or CHF 9 (Priority).
Orders with goods valued above CHF 100 no shipping costs will be charged.
The shipping costs are a mixture of all package sizes up to 30 KG. Depending on the size of the items, a an appropriate cardboard box is used, as well as the necessary franking. The charged amount consists of the effective postage costs, packaging, shipping material, commissioning, and postage.
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The usual delivery time with economy shipping is 3-5 workdays and with priority 1-2 workdays.For orders from abroad delivery time can be up to 14 workdays longer. Should delivery not be possible after several tries, SYDNEY can withdraw from the contract.
For deliveries in all other countries please contact us for shipping costs via email hello@sydneystore.ch
RETURN & EXCHANGE POLICY
You have the right to withdraw from the contract within 14 days after receiving the merchandise, through returning the merchandise with a reason for return. Returning the merchandise is to your responsibility and costs.
The articles must be returned in the original unglued and undamaged packaging. Only immaculate, completely intact and unworn articles will be taken back. Particularly worn, dirty, damaged or badly smelling products can’t be taken back. If this is not the case, we reserve the right to assert compensation claims.
Items can be exchanged in-store or can be sent to:
SYDNEY
Rue de la Madeleine 33 A
1800 Vevey
The value of the returned article will be given as a voucher reimbursement. Shipping costs will not be refunded.
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